A-Tech knows that your computers are very important to the operation of your business. Without them, many businesses simply would not be able to operate. We specialize in offering complete IT support for your small office/home office or small to medium sized business for a low fixed rate every single month.
Why choose an A-Tech TotalCare Solution?
Most IT Consultant businesses work using retainer or time and material contracts where you pay a certain amount per month for a set amount of hours that is discounted from their normal consulting rates. If you use all of those hours, every single month, great! You just made out on a great deal by getting a great price on IT consulting. However, if you don’t use all of those hours, you lose them, and what if you go over? You pay their full hourly rate which can be twice as much!
At A-Tech, we like to do things different…
Here at A-Tech, our TotalCare Solution is a proactive maintenance plan, meaning that every month you pay a set fee for us to maintain all of your workstations and servers. This fee stays the same no matter what happens during the month, whether you use 2 hours or 50, and allows you to easily budget your IT costs as there will be no surprises if you go over a set amount of time.
Features & Benefits
- 24/7/365 Monitoring – TotalCare keeps an eye on your systems any time they are running, constantly checking for problems and immediately notifying our Help Desk if it detects any problems.
- Fixed Pricing – Always know how much your IT support will cost every single month.
- Daily Preventative Maintenance – Every single day we will perform basic maintenance of all of the systems covered under your TotalCare plan, making sure they run their best every day.
- Weekly/Monthly/Quarterly/Yearly Maintenance – All preventative maintenance is included in your TotalCare plan including on-site visits to physically clean out the systems and to check for early signs of hardware failure.
- Unlimited Remote Support Incidents – We can fix the vast majority of problems remotely and immediately without having to come on-site to work on your computers. This means you can get back to business faster and worry about more important things.
- A-Tech Help Desk & Service Portal – You get unlimited access to the A-Tech Help Desk to report your problems and have them fixed. You also get access to our Online Service Portal that lets you report problems and check on the status of service requests you have already put in.
- Virus & Malware Protection – The A-Tech TotalCare Solution includes comprehensive and award-winning virus protection provided by Kaspersky Labs for every single system covered under your plan. With daily quick scans, weekly full scans and top-rated real-time protection you get the protection your business deserves and needs. This service is also completely managed by A-Tech so you never have to worry about maintaining it.
- Daily Backup Monitoring – We will ensure your backup system is working like it is supposed to and immediately respond if any backup should fail.
- Free Repairs – Should any of your workstations have a hardware problem, all costs, including replacement parts, is included at absolutely no additional cost.
How much does it cost?
A-Tech knows costs are important for your small business. We believe that we have come up with an amazing system at a price that any business can afford. All of the features and benefits mentioned on this page can be had for as low as$149 a month plus $49 a month per workstation covered. Please contact A-Tech at 443-406-2411 for the full details, or simply use the form below to send us an email and we will get back to you with the full details.